Terms of Use for Sellers

These terms and conditions of use ("Terms") are made by DIIT SERVICES – FZCO, license number 14487, officially registered with the Dubai Integrated Economic Zones Authority, and with its registered office at premises 14487-001, IFZA Business Park, DDP, Dubai, United Arab Emirates (hereafter referred to as "DIIT SERVICES", "we" or "us").

These Terms regulate the utilization of the B2B marketplace designed to facilitate transactions between
sellers of and buyers of automobile parts denoted as the "Platform", accessible on our
website https://carma.team/ (the "Website").

These Terms govern your access to and use of our Platform as a Seller.

Use of the Platform signifies your agreement to these Terms, which constitute a legal agreement between you as a Seller and DIIT SERVICES.

Please read these Terms carefully before using the Platform. If you do not accept these Terms in their entirety, do not access or use the Platform.

1. GENERAL SERVICES OF THE PLATFORM
   1. DIIT SERVICES has developed the Platform and owns all rights, titles, and interests in and to the Platform, including any intellectual property rights.
   2. Subject to these Terms, DIIT SERVICES grants Sellers a limited, non-transferable, non- sublicensable, and non-exclusive license to use the Platform internally for the sole purpose of facilitating B2B transactions for automobile parts. This license is strictly limited to the intended use of the Platform as described in these Terms.
   3. The Platform includes various types of content, including but not limited to:
      1. price lists: price lists submitted by Sellers are published on the Platform for buyers' reference. These price lists are owned by the respective Sellers and are not the intellectual property of DIIT SERVICES;
      2. technical catalogs: the Platform integrates technical catalogs and part information provided by third-party services. DIIT SERVICES does not claim ownership over this content; it is used under agreement with the respective providers.
   4. DIIT SERVICES respects the intellectual property rights of others. While we own the Platform and its core functionalities, we do not claim ownership over price lists and technical catalogs.
   5. Sellers acknowledge that they are granted access to this content solely for the purpose of conducting B2B transactions and agree not to reproduce, distribute, modify, or create derivative works of any third-party content without obtaining explicit permission from the rightful owner.
2. VERIFICATION
   1. Before gaining full access to the Platform, Sellers must undergo a verification process.
   2. Sellers must upload necessary documents, such as a trade license and any additional documentation that DIIT SERVICES may require at its discretion (e.g., Memorandum of Association, tax certificate, proof of address, or other relevant business credentials).

      If the trade license expires, Buyers are obligated to provide an updated version.

   3. DIIT SERVICES reserves the right to request supplementary documentation if deemed necessary to ensure compliance with legal requirements or to verify the authenticity of the provided information.
   4. We reserve the right to reject or suspend accounts if the provided information is incomplete, inaccurate, or fails to meet verification requirements.
   5. Full access to the Platform is granted only after successful verification.
3. ACCOUNT RESPONSIBILITY
   1. The Seller is fully responsible for maintaining the confidentiality of their account credentials (login, password) and any actions performed through their account.
   2. In case of lost access to the account or suspicion of unauthorized access, the Seller must immediately notify DIIT SERVICES customer support.
4. RESTRICTIONS ON REGISTRATION
   1. Sellers are not allowed to create more than one account without DIIT SERVICES approval.
   2. It is prohibited to use automated tools or programs for registration or interaction with the Platform.
5. SELLERS’S AUTHORISATION AND CONSENT
   1. In order to boost the acquisition of buyers for Seller's products and services, a Seller explicitly grants DIIT SERVICES the authorization to post and manage the online sale, as well as the collection of payments, for products and services offered by a Seller in real-time to all users of the Platform.
   2. For this purpose, a Seller commits to exclusively market automobile parts and services in through the Platform.
   3. Utilizing the Platform supplied by DIIT SERVICES, a Seller will configure the relevant parameters for automobile parts and establish all terms and conditions related to it offered to the Platform users.
   4. Seller grants DIIT SERVICES permission to use non-personal data solely for statistical purposes, aiming to enhance the provided service.
   5. Seller is solely responsible for the accuracy, content and legality of all Seller’s content. Seller represents and warrants to DIIT SERVICES that a Seller has all necessary rights, consents and permissions to collect, share and use all content and that no Seller’s content will violate or infringe (i) any third-party intellectual property, publicity, privacy or other rights, (ii) any laws, or (iii) any terms of service, privacy policies or other agreements governing Seller’s content or with any third- party platforms.
6. PRICE LIST MANAGEMENT
   1. Sellers are responsible for ensuring that all price lists are accurate, up-to-date, and compliant with applicable laws and regulations.
   2. DIIT SERVICES as a facilitator and does not independently verify the accuracy of the information provided by Sellers.
   3. DIIT SERVICES shall not be held liable for any errors or inaccuracies in the information, whether caused sellers, technical issues, or any other factor, including potential errors introduced during the processing or display of such information on the Platform.
   4. Support team of DIIT SERVICES will review and verify price lists before publishing them on the Platform. This verification process ensures that all necessary fields are included and that the data meets the Platform's standards.
   5. DIIT SERVICES is authorized to use price lists solely for the purpose of creating offers within the Platform. DIIT SERVICES does not have the right to:
      1. distribute price lists outside the Platform;
      2. share price lists with third parties;
      3. use price lists for any purpose other than facilitating transactions between buyers and Sellers.
   6. All price lists submitted by Sellers must include the following mandatory fields:
      1. part number;
      2. price;
      3. MOQ (minimum order quantity);
      4. stock availability;
      5. lead time.
   7. Sellers are required to update their price lists regularly to reflect changes in inventory, pricing, or product availability. Failure to do so may result in inaccuracies that could affect buyer trust and transaction efficiency.
   8. Sellers warrant that all information provided in their price lists is true, accurate, and up-to-date. Any discrepancies or inaccuracies may lead to suspension or termination of the Seller's account at DIIT SERVICES discretion.
   9. DIIT SERVICES treats all price lists as confidential business information. The Platform implements robust security measures to protect this data from unauthorized access or disclosure.
   10. Sellers may choose to provide their price lists via API integration. In such cases, DIIT SERVICES ensures that the data transmitted through the API is securely handled and used exclusively for updating the Platform.
   11. Sellers are solely responsible for any errors or omissions in their price lists. DIIT SERVICES shall not be held liable for any losses or damages arising from incorrect or outdated information provided by Sellers.
   12. Sellers may request the removal of their price lists from the Platform at any time. Upon receiving such a request, DIIT SERVICES will promptly remove the price lists and cease displaying them to buyers.
   13. Sellers are prohibited from providing misleading, false, or deceptive information in their price lists. Violation of this rule may result in immediate suspension or termination of the Seller's account.
   14. DIIT SERVICES reserves the right to notify Sellers of any changes to the Platform's requirements for price lists. Sellers must comply with these updates within a reasonable timeframe to avoid disruptions in their listings.
7. ORDER PROCESSING
   1. Sellers receive orders directly from the Platform, which are formed by buyers, via email and through integrated messaging apps such as WhatsApp and others. These orders include detailed information about the products, quantities, and any specific buyer requests.
   2. Upon receiving an order, Sellers must acknowledge a buyer directly via email and through integrated messaging apps such as WhatsApp and others to confirm receipt and availability of the requested products.

      Failure to do so may result in the order being canceled automatically or negatively impacting the Seller's reputation on the Platform. If the order cannot be fulfilled (e.g., due to stock unavailability), a Seller must notify a buyer immediately.

   3. All delivery arrangements, including shipping details, payment processing, and return policies, are managed directly between Sellers and buyers.
   4. Sellers are responsible for contacting buyers directly to:
      1. confirm order details;
      2. provide shipping and payment information;
      3. resolve any discrepancies or issues related to the order;
      4. terms of return.
   5. All communication must be professional and conducted via email and through integrated messaging apps such as WhatsApp and others.
   6. Sellers are responsible for arranging shipment of the ordered products.
   7. Sellers are responsible for agreeing on payment terms with buyers, such as advance payment, payment upon delivery, or other mutually agreed methods.
   8. DIIT SERVICES does not handle payments directly; all financial transactions between Sellers and buyers are conducted independently.
   9. After shipping the products, sellers must confirm the order as completed in the Platform. This helps maintain accurate records and ensures transparency for both parties.
   10. Sellers must clearly define their return policy (e.g., acceptable reasons for returns, timeframes, and conditions) and communicate it to buyers.
   11. If a return is requested, Sellers must contact Buyers directly.
   12. Financial transactions between Buyers and sellers are conducted independently, and DIIT SERVICES does not handle payments directly.
   13. The Platform acts solely as an intermediary to facilitate communication and transaction initiation but does not participate in or manage payment processing, refunds, returns of products, or any other financial operations.
   14. By using the Platform, both buyers and Sellers acknowledge and agree that they are solely responsible for handling all financial transactions and resolving any issues that may arise during or after the transaction process.
   15. DIIT SERVICES does not mediate return disputes unless specifically requested by either the buyer or the Seller. If a dispute arises regarding product returns of products, refunds, or related matters, it is the responsibility of the parties involved to resolve the issue directly between themselves based on their agreed terms.
8. STRIPE PAYMENT SERVICES
   1. Sellers using the Platform, including the marketplace functionality, may access and use payment processing services to receive payments from buyers. DIIT SERVICES facilitates such payments through integration with Stripe ("Payment Services"). The Payment Services consist of the following.
   2. Stripe account onboarding: Sellers must create and maintain a Stripe account to process payments.
   3. Payment processing: payments from buyers will be processed through Stripe, and Sellers are subject to Stripe’s terms and conditions. DIIT SERVICES is not responsible for the actions or omissions of Stripe, including but not limited to payment delays, disputes, or account suspensions.
   4. DIIT SERVICES acts solely as a facilitator and is not responsible for i) Payment processing errors or delays caused by Stripe; ii) disputes between Sellers and buyers regarding payments and iii) any losses or damages resulting from the use of Stripe’s services.
   5. Please note that DIIT SERVICES does not store any payment data provided by buyers and Sellers. All payment information is securely processed and managed by Stripe.
9. RESPONSIBILITIES OF SELLERS
   1. Sellers guarantee that all products listed on the Platform meet the stated specifications, quality standards, and legal requirements. This includes ensuring that each product is authentic, functional, and free from defects. Sellers must also provide accurate descriptions of their products, including detailed information about part numbers, technical specifications, materials, and any other relevant details that may affect the buyer's decision.
   2. If a product is found to be defective, counterfeit, or non-compliant with the stated specifications, the Seller must, at their own expense, replace the product or provide a full refund to a buyer.
   3. Sellers must promptly update all product-related information on the Platform, including but not limited to stock availability, pricing, lead times, and shipping options. Failure to provide accurate and up-to-date information may result in order cancellations, penalties, or suspension of the Seller’s account.
   4. In the event of a stock shortage or price change, Sellers must immediately notify affected buyers and update the Platform to prevent any disruptions or misunderstandings.
   5. Sellers are obligated to represent their products accurately in all listings, marketing materials, and communications with buyers. This includes providing clear and truthful information about product features, performance, compatibility, and any limitations or restrictions. Misleading or deceptive practices, such as exaggerating product capabilities or omitting critical details, are strictly prohibited. Sellers who engage in such behavior risk facing disciplinary actions from DIIT SERVICES, including warnings, temporary suspensions, or permanent bans.
   6. Sellers are prohibited from listing or selling counterfeit, pirated, or illegal products. Any violation of this rule will result in immediate suspension of the Seller’s account and may lead to legal action.
   7. Sellers must ensure that all necessary licenses, certifications, and permits required for the sale of their products are obtained and valid.
   8. Sellers are responsible for fulfilling all orders accurately and efficiently. This includes verifying order details, preparing products for shipment, and ensuring timely delivery. Sellers must use reliable shipping methods and provide tracking information to buyers whenever possible. In cases where delays or issues occur, sellers must inform buyers immediately and work diligently to resolve the situation. Consistently failing to fulfill orders as agreed may result in penalties or restrictions imposed by DIIT SERVICES.
   9. Sellers must handle all sensitive information, including buyer contact details and transaction data, with the utmost care and confidentiality. Sharing or misusing this information without explicit consent from the buyer is strictly prohibited. Sellers are required to implement appropriate security measures to protect personal and business data, in accordance with data protection laws such as GDPR (if applicable).
   10. Sellers must maintain accurate and up-to-date business documentation, including invoices, receipts, contracts, and other relevant records. Sellers are also responsible for ensuring that all financial transactions are recorded properly and reported in accordance with tax and accounting regulations. DIIT SERVICES reserves the right to request access to these documents during routine verifications or investigations.
   11. Sellers must adhere to all rules and policies set forth by DIIT SERVICES, including these Terms and any additional guidelines provided. This includes avoiding prohibited activities (such as spamming, phishing or any form of unauthorized solicitation), and participating in periodic training or updates as required. Sellers who violate these rules may face disciplinary actions, ranging from warnings to permanent account termination.
10. GENERAL RESTRICTIONS
    1. Seller will not: (a) rent, lease, provide access to or sublicense the services to a third party; (b) use the services to provide, or incorporate the services into, any product or service provided to a third party; (c) reverse engineer, decompile, disassemble, or otherwise seek to obtain the source code or non-public APIs to the services, except to the extent expressly permitted by applicable law (and then only upon advance notice to DIIT SERVICES); (d) copy or modify the Platform, or create any derivative work from any of the foregoing; (e) remove or obscure any proprietary or other notices contained in the services (including without limitation (i) the "Powered by DIIT SERVICES" designation that may appear as part of the deployment of the services on the Website and (ii) notices on any reports or data printed from the services); or (f) publicly disseminate information regarding the performance of the Platform.
11. DURATION
    1. These Terms will be effective for one year from the date of signing and will automatically renew for successive one-year periods, unless either party provides written notice to the other at least sixty days before the initial expiration or the expiration of any subsequent renewals.
12. INTELLECTUAL PROPERTY
    1. All information presented on the Platform is safeguarded by copyright or other protective rights stipulated in the laws of the UAE, including Federal Law No. 31 of 2006 on the Regulation and Protection of Industrial Property Rights, Federal Law No. 37 of 1992 on Trademarks, and Federal Law No. 7 of 2002 on Copyrights and Related Rights.
    2. DIIT SERVICES owns all rights, titles, and interests in and to the Platform itself, including its structure, design, and functionality. Certain components of the Platform, such as third-party technical catalogs are owned by their respective creators or licensors and price lists provided by Sellers, are owned by Sellers.
    3. Any reproduction, distribution, transformation, public communication, or transfer of all or part of the software elements, technical catalogs, price lists, or any other object protectable under intellectual property rules is expressly prohibited without prior written consent from the rightful owner.
    4. Sellers acknowledge that they are granted access to this content solely for the purpose of conducting B2B transactions through the Platform and agree not to:
       1. reproduce, distribute, or modify any content obtained via the Platform;
       2. create derivative works based on the content;
       3. use the content for purposes outside the intended use of the Platform.
    5. Violations of these provisions may result in legal consequences under laws of the United Arab Emirates.
13. DATA PROTECTION
    1. During the registration and verification process, as well as throughout Seller's use of the Platform, we may collect the following types of data:
       1. personal information: such as name, email address, phone number, and contact details;
       2. business information: including company name, tax identification number, trade licenses, and other legal documents required for verification;
       3. price lists and inventory data: information about Seller products, pricing, stock availability, and lead times;
       4. transaction data: details of orders, communications with buyers, and any other transaction-related information;
       5. communication records: emails, messages, or other forms of communication exchanged between Seller and DIIT SERVICES or buyers through the Platform.
    2. The data collected from Sellers is used exclusively for the following purposes:
       1. verification and compliance: to verify your identity and ensure compliance with legal requirements, such as trade licenses and industry regulations;
       2. platform operations: to facilitate the functioning of the Platform, including publishing price lists, processing orders, and enabling communication between buyers and sellers;
       3. customer support: to provide assistance and resolve any issues related to Seller's account or transactions;
       4. improving services: to analyze usage patterns and improve the functionality and user experience of the Platform;
       5. legal obligations: to comply with legal obligations, such as reporting requirements or investigations.
    3. DIIT SERVICES implements robust security measures to protect seller data from unauthorized access, loss, misuse, or alteration.
    4. All data transmitted through the platform is encrypted using industry-standard protocols.
    5. Only authorized personnel have access to Seller data, and access is granted on a need-to-know basis.
    6. Regular security audits and assessments are conducted to identify and address potential vulnerabilities.
    7. Regular backups of data are maintained to prevent data loss in case of unforeseen events.
    8. DIIT SERVICES does not share Seller's data with third parties except in the following circumstances:
       1. with buyers: limited information, such as contact details, may be shared with buyers to facilitate communication and transaction completion;
       2. service providers: data may be shared with trusted third-party service providers who assist DIIT SERVICES in operating the Platform, provided they adhere to strict confidentiality agreements;
       3. legal requirements: data may be disclosed to authorities or regulators if required by law or to protect the rights, property, or safety of DIIT SERVICES, its users, or others.
    9. Processing of personal data of which Stripe is the data controller.
       1. DIIT SERVICES acts as the data controller for the information of registered buyers. Once this data is received by Sellers, Sellers assume responsibility and must adhere to applicable data protection laws in managing the associated database.
       2. Personal data of buyers will be shared with Sellers solely for the purpose of administering orders made by buyers on the Platform. Sellers are also obligated to inform buyers in accordance with the provisions of Article 14 of the GDPR and, where applicable, obtain their consent for receiving commercial information.
    10. Processing of personal data of which a Seller is the data controller.
        1. Seller assumes responsibility for the personal data of buyers collected directly by a Seller and managed on the Platform, wherein DIIT SERVICES will act as the data processor. Consequently, Sellers and DIIT SERVICES commit to executing a data processing agreement.
14. LIMITATION OF LIABILITY
    1. DIIT SERVICES acts as a neutral intermediary, providing a platform for buyers and sellers to connect and conduct their business transactions. The primary role of DIIT SERVICES is to facilitate communication and streamline the process of finding and purchasing automotive parts. However, DIIT SERVICES does not participate in or control the actual transactions between buyers and sellers.
    2. DIIT SERVICES does not assume responsibility for the quality, safety, or legality of any products listed or sold on the Platform. Sellers are solely responsible for ensuring that their products meet all applicable industry standards, legal requirements, and safety regulations. Buyers should independently verify product specifications, compatibility, and compliance with local laws before making a purchase. DIIT SERVICES cannot guarantee the authenticity, functionality, or condition of any product listed on the Platform.
    3. DIIT SERVICES does not manage, oversee, or guarantee shipping processes. Sellers are responsible for arranging and executing deliveries, including selecting carriers, providing tracking information, and ensuring timely shipment. DIIT SERVICES is not liable for any shipping delays, non-delivery of goods, damages during transit, or losses incurred due to improper packaging or handling. Buyers should communicate directly with sellers regarding shipping concerns and resolve any issues outside of the Platform.
    4. DIIT SERVICES does not handle or mediate payment transactions between buyers and sellers. All financial arrangements, including payment methods, terms, and refunds, are managed directly between the parties involved. DIIT SERVICES is not responsible for resolving disputes related to payments, late payments, non-payments, or refund requests. It is the responsibility of both buyers and sellers to agree on clear payment terms and ensure compliance with those terms.
    5. DIIT SERVICES may integrate third-party services (e.g., payment gateways, logistics providers, or API integrations) to enhance the functionality of the Platform. However, DIIT SERVICES does not endorse or guarantee the performance, reliability, or security of these third-party services. Any issues arising from the use of such services, including data breaches, service interruptions, or financial losses, are beyond our control and responsibility.
    6. DIIT SERVICES strives to maintain a stable and secure platform but cannot guarantee uninterrupted access or error-free operation. Technical issues, downtime, or other disruptions may occur due to factors beyond our control, such as server failures, network outages, or cyberattacks. We shall not be held liable for any losses or damages resulting from such events.
    7. The Platform is provided "as is" and "as available," without warranties of any kind, either express or implied. This includes warranties of merchantability, fitness for a particular purpose, or noninfringement. DIIT SERVICES does not warrant that the Platform will meet users' specific needs, operate without interruption, or be free from errors or vulnerabilities.
    8. To the fullest extent permitted by applicable law DIIT SERVICES shall not be liable, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation (other than fraudulent or negligent misrepresentations), or otherwise, for:
       1. economic losses: any economic losses suffered by Sellers, including but not limited to loss of revenues, profits, contracts, business opportunities, or anticipated savings;
       2. reputation damage: any loss of goodwill or reputation suffered or incurred by Sellers arising out of or in connection with these Terms;
       3. indirect or special losses: any special, indirect, consequential, or punitive damages, even if DIIT SERVICES has been advised of the possibility of such losses.
    9. This limitation of liability reflects the allocation of risk between DIIT SERVICES and Sellers as agreed upon in these Terms. It is reasonable and enforceable under the Civil Code of the UAE (Federal Law No. 5/1985) and the Commercial Transactions Law (Federal Law No. 18/1993).
15. INDEMNIFICATION BY SELLERS
    1. Sellers agree to indemnify, defend, and hold harmless DIIT SERVICES and its affiliates, directors, officers, employees, agents, successors, and assigns (collectively, "DIIT Parties") from and against any and all claims, liabilities, losses, damages, costs, and expenses (including but not limited to reasonable legal fees) arising out of or in connection with:
       1. any breach or violation of these Terms by the Seller;
       2. the sale of goods through the Platform that infringe upon the intellectual property rights, trademarks, patents, or other proprietary rights of third parties;
       3. the provision of false, misleading, or inaccurate information regarding products listed on the Platform;
       4. any use or alleged use of the Platform under the Seller’s account credentials, whether authorized or unauthorized by the Seller.
    2. DIIT SERVICES reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by Sellers. In such cases, the Seller agrees to fully cooperate with DIIT SERVICES in the defense of such claims.
    3. The Seller shall promptly notify DIIT SERVICES in writing of any claim, demand, lawsuit, or proceeding brought against DIIT SERVICES that may give rise to an obligation for indemnification under this section.
    4. This indemnification section shall survive the termination or expiration of these Terms.
16. BUSINESS RELATIONSHIP
    1. These Terms and the relationship between the Platform (operated by DIIT SERVICES) and Sellers constitute a purely business relationship governed by the Civil Code of the UAE (Federal Law No. 5/1985), the Commercial Transactions Law (Federal Law No. 18/1993), and the Electronic Transactions and Commerce Law (Federal Law No. 2/2015).

       DIIT SERVICES and Sellers hereby affirm that no employment relationship will exist between DIIT SERVICES and any Seller at any time. Consequently, DIIT SERVICES is exempt from any responsibilities or obligations typically associated with employment relationships under the Labor Law of the UAE (Federal Law No. 8/1980).

    2. Sellers acknowledge and agree that they are independent contractors and not employees, agents, or representatives of the Platform or DIIT SERVICES.
    3. DIIT SERVICES does not act as an agent, representative, or intermediary on behalf of Sellers. Sellers are solely responsible for their actions, decisions, and interactions with buyers.

       Role of DIIT SERVICES is limited to providing a platform that facilitates connections between sellers and buyers. DIIT SERVICES shall not be held liable for any acts or omissions of Sellers, as Sellers act independently and are fully responsible for their business operations.

    4. By accepting these Terms, Sellers explicitly waive any claims against DIIT SERVICES regarding employment-related matters, including but not limited to claims for wrongful termination, requests for employee benefits or compensation, or allegations of violation of labor laws. This waiver does not affect Sellers' rights to seek remedies under the Civil Code of the UAE for any disputes arising from commercial transactions.
17. TAXATION
    1. Sellers shall be responsible for paying any taxes arising from the execution of these Terms.
18. TERMINATION
    1. DIIT SERVICES reserves the right to terminate or suspend a Seller's account at any time, with or without cause, including but not limited to i) violation of these Terms, ii) providing false or misleading information during verification; iii) engaging in fraudulent, illegal, or prohibited activities; iv) failure to comply with applicable laws or regulations and v) inactivity on the Platform for an extended period.
    2. Sellers may terminate their agreement with DIIT SERVICES at any time by providing written notice and ceasing all use of the Platform. To terminate your account, please contact our support team at info@carma.team or +971 54 591 00 53.
    3. Upon termination of a Seller's account:
       1. a Seller will lose access to the Platform and its services immediately;
       2. any unpublished or pending price lists, product listings, or offers will be removed from the Platform;
       3. DIIT SERVICES will retain the right to store and archive the Seller's data for a reasonable period to comply with legal obligations, resolve disputes, or enforce these Terms.
    4. Sellers are responsible for exporting or retrieving any necessary business data before termination, as DIIT SERVICES does not guarantee indefinite storage of such information.
    5. Termination of these Terms shall not relieve either party of obligations that accrued prior to termination, including but not limited to:
       1. payment obligations for any services rendered or transactions completed before termination;
       2. indemnification section of these Terms shall survive the termination or expiration of these Terms;
       3. confidentiality obligations and indemnification obligations as outlined in the separate agreement concluded between a Seller and DIIT SERVICES.

       Sellers acknowledge that certain obligations, such as confidentiality and indemnification, are governed by the terms of the separate agreement entered into directly with DIIT SERVICES. Such obligations shall survive the termination of these Terms and remain in full force and effect according to the provisions of the separate agreement.

    6. If a Seller's account is terminated by DIIT SERVICES due to a violation of these Terms, reinstatement may be considered at DIIT SERVICES sole discretion, subject to the resolution of the underlying issue and compliance with additional requirements imposed by DIIT SERVICES.
19. GOVERNING LAW & CONFLICT RESOLUTION
    1. These Terms shall be governed by and construed in accordance with the laws of the UAE.
    2. Any dispute, discrepancy, question, or claim arising from the performance or interpretation of these Terms, whether directly or indirectly related to it, will be resolved through the Dubai court where the law mandates such disputes to be settled by the Dubai court (or any other forum as required by law).
20. ILLEGALITY
    1. If any provision of these Terms is or becomes illegal, invalid or unenforceable ("Affected Provision"), then, to the maximum extent possible, such Affected Provision shall be modified and/or replaced by an equivalent legal, valid and enforceable provision in a manner which accords with or which gives effect to, as closely as possible, the original intent of the Affected Provision. If, however, such modification or replacement is not possible, then (if and to the extent permissible) the Affected Provision shall be deemed to be severed from these Terms. The illegality, invalidity or unenforceability of, or the modification, replacement or severance of, the Affected Provision shall not in any way affect or impair the legality, validity or enforceability of the other provisions of these Terms, which shall remain in full force and effect.
21. CONTACT INFORMATION
    1. If you have any questions about these Terms or the Service, please contact us atinfo@carma.team or +971 54 591 00 53.

By using the Platform and Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.