Privacy Policy & Cookie Policy

1. Introduction

This Privacy Policy explains how DIIT SERVICE LTD (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use the Carma platform.

2. Data We Collect

We collect the following types of information:

• Account Information: Name, company details, contact information, and trade licenses.
• Usage Data: Logins, browsing activity, and interactions with the platform.
• Transaction Data: Orders, payments, and communications between users.

3. Data Collection via Cookies and Automated Systems

The platform protects data automatically transmitted when visiting pages with an installed analytics script (“pixel”):

• IP address;
• Cookie information;
• Browser information (or other software accessing advertisements);
• Access time;
• Page URL where the advertisement block is located;
• Referrer (URL of the previous page).

Note: Disabling cookies may result in limited access to platform features that require authentication.

4. How We Use Your Data

Your data is used to:

• Verify user accounts.
• Facilitate transactions between buyers and sellers.
• Improve platform functionality and user experience.
• Support and enhance platform security.
• Perform statistical analysis and analytics for platform optimization.

5. Data Sharing

We do not sell or share user data with third parties, except as required by law or to provide the platform’s services (e.g., hosting providers). Data may be shared:

• With service providers (e.g., hosting providers, payment services, and delivery systems) to facilitate platform operations.
• As required by law or in response to legal requests.
• With partners providing additional services, such as payment systems (e.g., Stripe).

Note: Stripe is a third-party application used for processing subscriptions. Stripe may collect and process your payment data according to their privacy policy.

6. Data Security

We implement industry-standard measures to protect your data. However, we cannot guarantee absolute security. Users are responsible for keeping their account credentials confidential.

7. User Rights

Users have the right to:

• Access, update, or delete their personal data.
• Withdraw consent for data processing where applicable.
• Receive copies of their provided data in a structured format.
• Restrict data processing or request deletion if processing violates the law.

8. Cookies & Settings

Cookies are used to ensure platform functionality and provide statistical information on site interaction.

• Cookies allow analysis of user actions on the platform, including authentication and navigation.
• You can manage cookie settings through your browser preferences.
• Disabling cookies may limit access to certain platform features.

9. Updates to this Policy

We may revise this Privacy Policy from time to time. Changes will be posted on our website. If changes significantly affect your rights, we will notify you via email or other means.

10. Additional Terms for Subscriptions

• We use the third-party payment service Stripe for processing subscriptions.
• When subscribing, Stripe collects your payment data, including card number, expiration date, and CVV.
• Payments are processed according to Stripe’s privacy policy, available on their website.
• We do not store the payment data you enter in Stripe.
• All subscription management, including updates or cancellations, is handled through Stripe’s interface.

11. Contact

For questions about this policy, contact us at info@carma.team.