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Aug 20, 2025

Why Speed Matters More Than Ever

In this business, speed isn’t a luxury. It’s the difference between keeping a customer or losing one.

Every extra hour spent chasing a part has a cost. A car stays stuck in the garage. A service bay is blocked.
A client is left waiting, wondering why something so basic takes so long.

For garages, that delay creates stress, inefficiency, and lost revenue. For distributors, it chips away at trust.
For customers, it’s the frustration of downtime they never planned for.

The problem isn’t the people — it’s the process. The aftermarket has relied on the same outdated workflow for years:
endless calls, scattered WhatsApp messages, and screenshots of catalogues. None of it moves at the speed today’s workshops demand.

Where the Bottleneck Lives

Mechanics don’t struggle to diagnose what part is needed. Distributors don’t struggle to carry the stock.
The real bottleneck is the gap between knowing the part and getting it confirmed, quoted, and ordered.

That’s where hours are lost. That’s where workshops lose throughput. That’s where distributors waste resources answering
the same stock questions again and again.

Speed matters because this is where the customer experience lives or dies.

How CARMA Redefines Speed

We built CARMA to eliminate that bottleneck.

With CARMA, the search-and-wait cycle disappears. Instead of chasing suppliers, garages see what’s available instantly.
Instead of asking “Is this in stock?”, they already know. Instead of juggling screenshots, they compare verified data
in one structured digital flow.

  • Verified live stock – accuracy you can trust
  • Instant quotes – decisions made in seconds
  • Clean digital workflow – no more communication chaos
  • Under 60 seconds – from search to order

Respecting Everyone’s Time

Speed is not about cutting corners. It’s about respecting people’s time. Mechanics should be under the hood, not on the phone.
Distributors should be fulfilling orders, not repeating themselves. Customers should be back on the road, not waiting days
for a simple part.

When the process works at the right pace, everybody wins:

  • Garages – turn jobs faster and reduce stress
  • Distributors – convert more orders with less friction
  • Customers – experience modern, reliable service

That’s not just efficiency. That’s the foundation of trust.

The Future, Already Here

The aftermarket doesn’t need to settle for delays and outdated systems. The tools exist to work faster, smarter, and cleaner.
CARMA brings them together in a platform built for today’s industry.

No more searching through contacts. No more “Is this in stock?”. No more screenshots.

Just speed. Verified, structured, and reliable.
That’s the future. And with CARMA, it’s already here.