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Sep 12, 2025

CARMA AI

Meet CARMA AI: The Smartest Way to Find Auto Parts (Now Even Smarter)

The search for the right auto part has always been a balancing act: VIN numbers buried under paperwork, vague catalogues, or the endless back-and-forth with suppliers. Workshops lose time, distributors lose patience, and everyone loses focus on the real job — fixing cars and serving customers.

That’s why we built CARMA AI — our intelligent, AI-powered assistant designed specifically for auto parts sourcing. And now, it’s live inside the CARMA customer dashboard.

Smarter part searches, built in

With CARMA AI, finding the correct OEM part number is no longer a guessing game. Verified users can rely on the assistant to do the heavy lifting:

Upload a VIN or photo of the VIN plate — CARMA AI instantly detects the vehicle and pulls the matching catalog.

No VIN? No problem. Enter details manually — brand, model, year, engine — and the AI guides you with smart prompts until you land on the right match.

Use plain language. Type “headlight,” “brake disc,” or even “front left fog light.” The AI will clarify: “front or rear?” “left or right?” — making sure you don’t order blind.

Once confirmed, CARMA AI delivers the exact OEM number — instantly when available, or after a verified paid catalog lookup.

What makes it different

This isn’t just a chatbot bolted onto a platform. CARMA AI is powered by GPT-4, Retrieval-Augmented Generation (RAG), and a self-learning knowledge base that gets better the more you use it. That means every search becomes smarter, faster, and more accurate over time.

And yes, it understands natural language. Whether you type “headlight for Golf 2015” or “fog light left front for Toyota Camry 2018,” CARMA AI knows what you mean. Forget scrolling through endless catalog diagrams, sending screenshots, or calling multiple suppliers.

Why it matters for workshops and distributors

For workshops: faster diagnoses turn into faster repairs, with fewer wrong orders holding up a job.

For distributors: fewer unnecessary requests and returns, and a stronger, more efficient relationship with clients.

For the industry as a whole: a leap toward modernisation that cuts wasted time and lets everyone focus on what they do best.

Your co-pilot for auto parts sourcing

We call it a co-pilot for a reason. CARMA AI isn’t replacing people — it’s amplifying them. It works alongside mechanics and distributors to simplify a process that’s been too complicated for too long.

The future of auto parts sourcing isn’t about more calls, more PDFs, or more guesswork. It’s about intelligence, precision, and speed. That’s what CARMA AI delivers.

And this is just the beginning.